Metso provides its customers with machines for the mining industry. The machines are operated and monitored with smart systems. Metso wanted to perfect the efficiency of the Secomea routers that were used in the remote connections with Elkome's pre-installation services.

A secure connection to automation systems

Metso's machines are remotely managed using the Secomea remote access system. Secomea remote access reduces maintenance and upkeep costs significantly, since system configurations don't have to be done in person. A secure remote connection is nowadays essential when managing equipment that are on the other side of the world.

Component providers as part of the value chain

Metso wanted a streamlined production and delivery process. Because the assembly is subcontracted, it is important that all the components are delivered to the assembly configured and installed. Sending single components to Metso for configuration and then to the subcontractor for assembly would be a waste of time and expenses.

Faster and cheaper with the pre-installation service

Elkome provides the routers for the Secomea remote access systems to Metso's subcontractors configured with the required settings. Due to pre-installation, the device can be installed directly to the machine and it can be delivered to the final customer. When the machines is started up, it will automatically show up for Metso's maintenance crew and be ready for remote connections. ”Elkome's pre-installation and configuration services enables a straight-lined and fast delivery chain, which saves time and money for everyone.” - Antti Jaatinen, Metso.