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Remote access connections are needed in new system setups to ensure functionality and optimize production. A fast and efficient setup requires allowing remote access connections for manufacturers.
When setup is completed, the device provider should shut down the temporary connections and remove the additional routers. As the factory owner, are you always sure that this happens and no outsiders have access to your network?
A production halt caused by a problem must be fixed immediately. The technician isn't always present and you need to ask for help from for example, the manufacturer's technical support. With remote access, manufacturer's expert can usually locate and correct the problem quickly and production can get started again.
Creating temporary connections for device providers is often a big challenge for the IT department. How can you create a temporary secure connection to an automation device in the closed factory network, for an outsider?
Industrial systems require regular condition inspection and maintenance. Production machines and automation systems need to have software and security updates.
With remote access connections, the manufacturers can offer remote maintenance services cost-effectively and fast. For facility owners, remote maintenance brings confidence and lowers costs. However they should still keep an eye on when and how which connections are used.
With the Secomea remote access system, you can create and manage the remote connections to machines and automation systems in a closed factory network.